Privacy Policy for Apex LineWorks, LLC
Effective Date: 05.01.2025
- Introduction
This Privacy Policy (“Policy”) explains how Apex LineWorks, LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the operation of our website, www.apexlineworks.com (the “Website”). This Policy is designed to comply with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Children’s Online Privacy Protection Act (COPPA), and the Virginia Consumer Data Protection Act (VCDPA).
By using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Policy, please do not use the Website.
- Information We Collect
2.1 Registration Information: When you create an account on our Website, we may collect your name, email address, username, password, and other information you provide during the registration process.
2.2 Usage Information: We collect information about your use of the Website, including:
a) Your IP address
b) Browser type and version
c) Operating system
d) Referring URLs
e) Pages visited and actions taken on the Website
f) Date and time of access
g) Device information (e.g., device type, screen resolution)
We use cookies, web beacons, and similar tracking technologies to collect this information. For more details on our use of these technologies, please refer to our Cookie Policy https://automattic.com/cookies/.
2.3 Payment Information: If you make a purchase on our Website, we collect payment card information, billing address, and other details necessary to process the transaction. We use industry-standard encryption technologies to protect your payment information during transmission.
2.4 Communications: We collect any personal information you provide to us through emails, chat conversations, or other communications with our customer support team.
2.5 User-Generated Content: If you post comments, reviews, or other content on our Website, we may collect and store that information.
- How We Use Your Information
We use the personal information we collect for the following purposes:
3.1 Providing and Improving our Services: To operate, maintain, and enhance the Website and our products and services.
3.2 Personalization: To personalize your experience on the Website, including providing customized content, recommendations, and targeted advertisements.
3.3 Communications: To communicate with you about your account, send you updates or other information about our products and services, and respond to your inquiries.
3.4 Analytics and Improvement: To analyze the usage of the Website, conduct market research, and improve our products, services, and marketing efforts.
3.5 Compliance and Protection: To comply with legal obligations, protect our rights and the rights of others, detect and prevent fraud or other illegal activity, and enforce our terms of service.
3.6 Marketing: To send you promotional materials and offers, subject to your marketing preferences and applicable laws.
- Disclosure of Your Information
We may share your personal information with the following third parties:
4.1 Service Providers: We share your information with third-party service providers that assist us in operating the Website and providing our products and services. These service providers include:
a) Payment processors
b) Cloud storage providers
c) Customer support vendors
d) Analytics providers
e) Marketing and advertising partners
All service providers are contractually required to use the information only as necessary to perform the services they provide to us and to maintain the confidentiality and security of your personal information.
4.2 Affiliates and Subsidiaries: We may share your information with our affiliated companies and subsidiaries. These entities are required to maintain the confidentiality of your information and use it only for the purposes described in this Privacy Policy.
4.3 Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, we may share your information with the prospective buyer or other third parties involved in the transaction. In such cases, we will require the new entity to comply with this Privacy Policy with respect to your personal information.
4.4 Legal Compliance and Protection: We may share your information in response to a legal request, such as a subpoena, court order, or government demand, or to protect our rights, the rights of others, or to prevent fraud or other illegal activity.
4.5 With Your Consent: We may share your information with third parties when you have given us your consent to do so.
- Your Choices and Rights
You have the following choices and rights with respect to your personal information:
5.1 Access and Correction: You can access and update the personal information we have about you by logging into your account or contacting us at communications@iapetusllc.com. We will respond to your request within 30 days.
5.2 Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us at communications@iapetusllc.com. Please note that you may continue to receive transactional or account-related communications from us.
5.3 Delete Your Account: You can request that we delete your account and the personal information we have about you by contacting us at communications@iapetusllc.com. We will process your request within 45 days, subject to certain exceptions permitted by law.
5.4 Do Not Sell My Personal Information: We do not sell your personal information as defined under the CCPA. However, if you wish to opt-out of any future sale of your personal information, you can submit a request by contacting us at communications@iapetusllc.com.
5.5 California Privacy Rights: If you are a California resident, you have the following additional rights under the CCPA and CPRA:
a) Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our purposes for collecting the information, and the categories of third parties with whom we have shared the information.
b) Right to Data Portability: You can request a copy of the personal information we have collected about you in a portable and readily usable format.
c) Right to Limit Use and Disclosure of Sensitive Personal Information: You can direct us to limit the use and disclosure of your sensitive personal information to only what is necessary to perform the services or provide the goods reasonably expected by an average consumer.
To exercise these rights, please contact us at communications@iapetusllc.com or call our number at 281-857-6500 We will verify your identity before processing your request.
5.6 Nevada Privacy Rights: Nevada residents have the right to opt-out of the sale of their personal information. However, we do not sell personal information as defined under Nevada law. If you have any questions, please contact us at communications@iapetusllc.com.
5.7 Children’s Privacy: Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 13, please contact us at communications@iapetusllc.com.
- Data Security and Retention
6.1 Data Security: We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include:
a) Encryption of sensitive data in transit and at rest
b) Regular security assessments and penetration testing
c) Access controls and authentication mechanisms
d) Employee training on data protection and security practices
e) Incident response and data breach notification procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The criteria used to determine our retention periods include:
a) The length of time we have an ongoing relationship with you
b) Whether there is a legal obligation to which we are subject
c) Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)
When we no longer need to use your personal information, we will securely delete or anonymize it.
- International Data Transfers
Apex LineWorks, LLC, is based in the United States, and the information we collect is governed by U.S. law. If you are accessing the Website from outside the United States, please be aware that information collected through the Website may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Website or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Policy, we will notify you by:
a) Posting the updated Policy on our Website with a new “Effective Date”
b) Sending an email to the email address you have provided to us
c) Displaying a prominent notice on our Website prior to the changes becoming effective
We encourage you to review this Policy periodically to stay informed about our data practices and your choices.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Apex LineWorks, LLC
Attn: Privacy Officer
3900 Essex Lane, Suite 775
Houston, TX 77027
Email: communications@iapetusllc.com
Phone: 281-857-6500
- Dispute Resolution
Any dispute arising out of or relating to this Privacy Policy or our data practices shall be resolved through binding arbitration in accordance with the American Arbitration Association’s rules for arbitration of consumer-related disputes, and you and Apex LineWorks, LLC, hereby expressly waive trial by jury. You and Apex LineWorks, LLC, agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Apex LineWorks, LLC, each waive any right to a jury trial.
- Severability
If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Privacy Policy shall otherwise remain in full force and effect and enforceable.
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its term
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its term